Returns are now available at Skroutz Points

Last mile
Apr 11, 2024

Skroutz Point returns are now available. The return option is now accessible in most cities where the Skroutz Point network has expanded.

Skroutz, Greece’s leading marketplace, now enables users to initiate returns using the Skroutz Point network. This empowers consumers to tailor their experience according to their own schedules, further enriching the services provided by Skroutz.

The return process is straightforward: users simply select “Return product to a Skroutz Point” when making a return request on the Skroutz platform and choose the most convenient Skroutz Point location. They then have 48 hours from the approval of the request to drop off the products at their chosen location.

For purchases collected from a Skroutz Point on Wednesdays and Thursdays, customers will receive a one euro discount on shipping costs.

As Skroutz Points increasingly become a preferred delivery option—accounting for 27% of orders fulfilled by Skroutz Last Mile—another benefit is being introduced. For purchases collected from a Skroutz Point on Wednesdays and Thursdays, customers will receive a one euro discount on shipping costs.

Simultaneously, the Skroutz Point network continues to expand, with a presence already established in over 75 cities and towns across Greece, including all areas of Attica and Thessaloniki. The most recent additions to the Skroutz Point network include Ioannina, Tripoli, and Arta. Notably, the number of Skroutz Points has reached 2,000 service points, with Skroutz aiming to reach 4,000 by the end of 2025.

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